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Discussion topic: My picture is badly pixelating / shuttering

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RobbieD14
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This message was authored by RobbieD14 This message was authored by: RobbieD14

My picture is badly pixelating / shuttering

‎21 Aug 2024 01:38 PM

The picture on all channels is badly pixelating / shuttering.

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Doc5907
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This message was authored by Doc5907 This message was authored by: Doc5907 Answer

Re: My picture is badly pixelating / shuttering

‎21 Aug 2024 02:28 PM

Posted by a Superuser, not a Sky employee. Find out more
@RobbieD14 wrote:

The picture on all channels is badly pixelating / shuttering.

@RobbieD14  First try a complete reboot of your sky q box, turning off at wall for 39 seconds and restarting.

 

Failing that, The dish may have moved slightly in wind. Best to call Sky and get an engineer out to check/rectify dish alignment.

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

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Doc5907
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Superuser
This message was authored by Doc5907 This message was authored by: Doc5907 Answer

Re: My picture is badly pixelating / shuttering

‎21 Aug 2024 02:28 PM

Posted by a Superuser, not a Sky employee. Find out more
@RobbieD14 wrote:

The picture on all channels is badly pixelating / shuttering.

@RobbieD14  First try a complete reboot of your sky q box, turning off at wall for 39 seconds and restarting.

 

Failing that, The dish may have moved slightly in wind. Best to call Sky and get an engineer out to check/rectify dish alignment.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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