22 Nov 2023 03:21 PM
My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ?
21 Feb 2024 09:40 AM - last edited: 21 Feb 2024 09:54 AM
Posted by a Superuser, not a Sky employee. Find out moreQ television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.
22 Nov 2023 03:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Tomcardozo wrote:
My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ?
hi @Tomcardozo
No you don't need a phone line.
On demand & catch up & streaming do, of course, rely on an internet connection but not a phone line
22 Nov 2023 04:01 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Tomcardozo You need a connection to broadband.
21 Feb 2024 08:50 AM
Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?
21 Feb 2024 09:12 AM
@mrbilbs wrote:Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?
Your Q box does not need a phone line, just a broadband connection either via WiFi or ethernet to the router.
21 Feb 2024 09:40 AM - last edited: 21 Feb 2024 09:54 AM
Posted by a Superuser, not a Sky employee. Find out moreQ television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.
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