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Discussion topic: My phone line is being disconnected

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This message was authored by Tomcardozo This message was authored by: Tomcardozo

My phone line is being disconnected

My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ? 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: My phone line is being disconnected

Posted by a Superuser, not a Sky employee. Find out more

Q television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by nigea99 This message was authored by: nigea99

Re: My phone line is being disconnected

Posted by a Superuser, not a Sky employee. Find out more

@Tomcardozo wrote:

My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ? 


hi @Tomcardozo 

 

No you don't need a phone line.

 

On demand & catch up & streaming do, of course, rely on an internet connection but not a phone line

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: My phone line is being disconnected

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tomcardozo   You need a connection to broadband.

This message was authored by mrbilbs This message was authored by: mrbilbs

Re: My phone line is being disconnected

Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: My phone line is being disconnected


@mrbilbs wrote:

Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?


Your Q box does not need a phone line, just a broadband connection either via WiFi or ethernet to the router.  

This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: My phone line is being disconnected

Posted by a Superuser, not a Sky employee. Find out more

Q television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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