0

Discussion topic: My new box is not working at all, how do I get in touch with Sky directly

Reply
This message was authored by: ChinenyeO

My new box is not working at all, how do I get in touch with Sky directly

The engineer to fix my box just took it out of the box and according to them it's fault and would now turn on. How do I reach sky for a return.

Reply

All Replies

This message was authored by: oldfella

Re: My new box is not working at all, how do I get in touch with Sky directly

Posted by a Superuser, not a Sky employee. Find out more

@ChinenyeO wrote:

The engineer to fix my box just took it out of the box and according to them it's fault and would now turn on. How do I reach sky for a return.


Hi @ChinenyeO 

Why did the Engineer not replace the Q box??


If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Reply