Discussion topic: My new box is not working at all, how do I get in touch with Sky directly
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Message posted on 18 Sep 2023 02:07 PM
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My new box is not working at all, how do I get in touch with Sky directly
The engineer to fix my box just took it out of the box and according to them it's fault and would now turn on. How do I reach sky for a return.
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Message posted on 18 Sep 2023 02:10 PM
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Re: My new box is not working at all, how do I get in touch with Sky directly
@ChinenyeO wrote:
The engineer to fix my box just took it out of the box and according to them it's fault and would now turn on. How do I reach sky for a return.
Hi @ChinenyeO
Why did the Engineer not replace the Q box??
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
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