My netflix is not working on main box ive tried to switch off and leave but still not working

[Jinjan]

The ref circle is just going round and my bedroom one works fine 

[oldfella]

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@Jinjan wrote:

The ref circle is just going round and my bedroom one works fine 

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Hi @Jinjan 

See the following thread

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388