0

Discussion topic: My netflix is locked out and in Spanish

Reply
This message was authored by KPO This message was authored by: KPO

My netflix is locked out and in Spanish

My Netflix a count is locked out and in spanish. Asking for a 4 digit pin which ive never had. 

Reply

All Replies

This message was authored by nolte This message was authored by: nolte

Re: My netflix is locked out and in Spanish

Posted by a Superuser, not a Sky employee. Find out more

See this article

https://help.netflix.com/en/node/18?q=How%20to%20keep%20your%20account%20secure

 

1. Change your password on the account. (You should also change any other account where you use the same password as netflix)

2. Use function in the article to 'sign out of all accounts'

 

If you can't change the password, you need to contact netflix.

---------
ROI sky Q Customer
KPO
Topic Author
This message was authored by KPO This message was authored by: KPO

Re: My netflix is locked out and in Spanish

Thank you. I contacted Netflix. They were brilliant. Call answered immediately and had me sorted in no time. Amazing service. Sky should take note and take a leaf out of their book for customer service! 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion