My multiscreen mini box is displaying no internet when i do have internet

[Debbie+S]

multiscreen mini box is displaying no internet when i do have internet

[Lisa-P1987]

Hi there @Debbie+S , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Debbie+S]

Thank you ive sorted it now with sky technical  👍

[Lisa-P1987]

Thanks for updating us, I will close the invite 🙂