Discussion topic: My multi room sky Q box is not receiving an IP address

This message was authored by: JonnyBrown79 · ‎13 Mar 2024

I have recently change internet provider and now my multi room box is saying it can not obtain an IP address

This message was authored by: TimmyBGood · ‎13 Mar 2024

Probably needs a network reset, as the IP addressing from the new router is different.

Home - Settings - Setup - Network.

Highlight Status and then select Reset on the right hand side.

Follow instructions to WPS with main Q box.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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