Discussion topic: My mini boxes are not working, I can’t forward or rewind on any of them
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Message posted on 15 Nov 2023 09:10 AM
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My mini boxes are not working, I can’t forward or rewind on any of them
My mini boxes are not working. I cannot forward,rewind or pause them.
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Message posted on 15 Nov 2023 10:35 AM
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Re: My mini boxes are not working, I can’t forward or rewind on any of them
@CandA1 wrote:
My mini boxes are not working. I cannot forward,rewind or pause them.
Hi @CandA1
First try rebooting the main Q box and then when this is completely back up and running reboot the minis.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Reboot the minis as above.
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