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Discussion topic: My mini box wont connect to my sky q box

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This message was authored by Emma331 This message was authored by: Emma331

My mini box wont connect to my sky q box

My mini box says not connected to sky q box so I followed the steps to connect and it won't do it I have tries several times and tries switching all boxes and broadband off and on

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My mini box wont connect to my sky q box

Posted by a Sky employee

Hi @Emma331 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My mini box wont connect to my sky q box

Posted by a Sky employee

Hi @Emma331 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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