My mini box won’t connect & is hot to touch. On my sky Q it has ticks at connected

[Rainy+day]

Mini box  won't stay connected & box very hot.on sky Q it has 4ticks say ready to go

Ertor MR204 comes up all the time done everything suggested on here to no avail

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now as we have not received a response within 48 hours If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Awww]

Struggling with a similar problem can you help