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Discussion topic: My main sky q box has a problem with the disk drive meaning no recording and won’t pair to my mini s

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Avatar for ChrisExley
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This message was authored by: ChrisExley

Message posted on ‎04 Jun 2023 07:38 AM

My main sky q box has a problem with the disk drive meaning no recording and won’t pair to my mini s

Tried the reset disk drive process but still no good, lost all my saved films etc now!

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎04 Jun 2023 07:47 AM - last edited: ‎04 Jun 2023 07:50 AM

Re: My main sky q box has a problem with the disk drive meaning no recording and won’t pair to my mi

Posted by a Superuser, not a Sky employee. Find out more

@ChrisExley 

Try the troubleshooting here

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages  

 

If nothing there works you may need to contact Sky for a box swap. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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