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Discussion topic: My main sky Q box is working but my 3 mini boxes have all stopped.

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This message was authored by: Frank1956

My main sky Q box is working but my 3 mini boxes have all stopped.

BT say its a problem with their broadband system but I don't understand how

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This message was authored by: Laing1

Re: My main sky Q box is working but my 3 mini boxes have all stopped.

Posted by a Superuser, not a Sky employee. Find out more

@Frank1956 wrote:

BT say its a problem with their broadband system but I don't understand how


@Frank1956 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

reboot each mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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