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Discussion topic: My main Sky Q box keeps losing satellite signal .

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This message was authored by: Colin2472

My main Sky Q box keeps losing satellite signal .

All of a sudden last night my main Sky Q box keeps coming up with a blue screen saying "This channel is currently affected by a problem with the satellite signal,  and even more strange the picture does come back for 30 seconds to a minute then goes back to blue screen with message . Can anyone help ??

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This message was authored by: Quoman7

Re: My main Sky Q box keeps losing satellite signal .

Posted by a Superuser, not a Sky employee. Find out more

@Colin2472 wrote:

All of a sudden last night my main Sky Q box keeps coming up with a blue screen saying "This channel is currently affected by a problem with the satellite signal,  and even more strange the picture does come back for 30 seconds to a minute then goes back to blue screen with message . Can anyone help ??


Hi @Colin2472 Turn the power off to the SKYQ box and check that the dish connections are tight at the rear of the box?

Then turn the SKYQ box back on?

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