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Discussion topic: My box keeps saying no satellite signal

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Rg561
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This message was authored by Rg561 This message was authored by: Rg561

My box keeps saying no satellite signal

‎08 Dec 2023 06:12 PM

My box keeps saying no satellite signal

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My box keeps saying no satellite signal

‎08 Dec 2023 06:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rg561 
For a “no satellite signal” message look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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