25 Mar 2024 07:51 PM
My wifi drips out every night when sky q goes off and I can't connect any other equipment in the house until everything is switched off at the mains and reset. The new box is connected to sky q using a cable
26 Mar 2024 08:20 AM
Posted by a Sky employeeHi there, @tracy+clarke. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Mar 2024 08:35 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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