05 Aug 2024 10:03 PM
My Tnt Has not been working for over 4 days , i am paying for this service and nothing , It's clearly a Problem due to other posts , Is anything being done to rectify this ? All my other channeks work .
05 Aug 2024 10:06 PM - last edited: 05 Aug 2024 10:07 PM
Posted by a Superuser, not a Sky employee. Find out more@richard197416 Which TV box do you have? Do you mean it shows No satellite signal
Do you use your own dish? If so it's likely a dish misalignment
If there was an issue with the channel itself the forum would be inundated with posts and that is not the case.
05 Aug 2024 10:13 PM
I have Sky dish and it does say no Satelight signal. yet all other channesla are working
05 Aug 2024 10:17 PM
Posted by a Superuser, not a Sky employee. Find out more@richard197416 And the box is? Sky+HD or Sky Q?
05 Aug 2024 10:26 PM
it's Sky Q
06 Aug 2024 04:42 AM
Posted by a Superuser, not a Sky employee. Find out more
@richard197416 wrote:
I have Sky dish and it does say no Satelight signal. yet all other channesla are working
@richard197416
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.
If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.
If it is a misalignment it's not necessarily something that will be visible to the naked eye and could only affect one or two channels.
24 Aug 2024 01:18 PM
I have Sky Q and exactly the same problem. Every channel fine apart from TNT Sports
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