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Discussion topic: My TnT sports is showing no signal

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This message was authored by richard197416 This message was authored by: richard197416

My TnT sports is showing no signal

My Tnt Has not been working for over 4 days , i am paying for this service and nothing , It's clearly a Problem due to other posts , Is anything being done to rectify this ? All my other channeks work .

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This message was authored by GD1 This message was authored by: GD1

Re: My TnT sports is showing no signal

Posted by a Superuser, not a Sky employee. Find out more

@richard197416  Which TV  box do you have?  Do you mean it shows No satellite signal

 

Do you use your own dish? If so it's likely a dish misalignment

 

If there was an issue with the channel itself the forum would be inundated with posts and that is not the case.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


richard197416
Topic Author
This message was authored by richard197416 This message was authored by: richard197416

Re: My TnT sports is showing no signal

I have Sky dish and it does say no Satelight signal. yet all other channesla are working

 

 

This message was authored by GD1 This message was authored by: GD1

Re: My TnT sports is showing no signal

Posted by a Superuser, not a Sky employee. Find out more

@richard197416  And the box is? Sky+HD or Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


richard197416
Topic Author
This message was authored by richard197416 This message was authored by: richard197416

Re: My TnT sports is showing no signal

it's Sky Q

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My TnT sports is showing no signal

Posted by a Superuser, not a Sky employee. Find out more

@richard197416 wrote:

I have Sky dish and it does say no Satelight signal. yet all other channesla are working


@richard197416 
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.

If it is a misalignment it's not necessarily something that will be visible to the naked eye and could only affect one or two channels.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Neil1981 This message was authored by: Neil1981

Re: My TnT sports is showing no signal

I have Sky Q and exactly the same problem. Every channel fine apart from TNT Sports 

This message was authored by Cpburg This message was authored by: Cpburg

Re: My TnT sports is showing no signal

Did you get this problem sorted cos I'm having exactly the same and sky have no idea how to fix it 

This message was authored by Adrian+Barrett This message was authored by: Adrian+Barrett

Re: My TnT sports is showing no signal

I have the same problem. I can watch TNT through Sky Go when the Sky Q box is connected to the app. This is not a signal problem, it's a software issue. Please sort this out Sky. I pay a lot of money to you and you obviously have a fault. The only channels I have an issue with is TNT and it makes no difference as to weather conditions. 

This message was authored by Ianc2000 This message was authored by: Ianc2000

Re: My TnT sports is showing no signal

I have exactly the same issue and have checked that my dish is aligned.

 

It only affects the TNT sports channels.  All other channels are fine an signal strength, lock and quality are all ok

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