My TnT sports is showing no signal

[richard197416]

My Tnt Has not been working for over 4 days , i am paying for this service and nothing , It's clearly a Problem due to other posts , Is anything being done to rectify this ? All my other channeks work .

[GD1]

@richard197416  Which TV  box do you have?  Do you mean it shows No satellite signal

Do you use your own dish? If so it's likely a dish misalignment

If there was an issue with the channel itself the forum would be inundated with posts and that is not the case.

[richard197416]

I have Sky dish and it does say no Satelight signal. yet all other channesla are working

[GD1]

@richard197416  And the box is? Sky+HD or Sky Q?

[richard197416]

it's Sky Q

[Daniel0210]

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@richard197416 wrote:

I have Sky dish and it does say no Satelight signal. yet all other channesla are working

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@richard197416 
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.

If it is a misalignment it's not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[Neil1981]

I have Sky Q and exactly the same problem. Every channel fine apart from TNT Sports 

[Cpburg]

Did you get this problem sorted cos I'm having exactly the same and sky have no idea how to fix it 

[Adrian+Barrett]

I have the same problem. I can watch TNT through Sky Go when the Sky Q box is connected to the app. This is not a signal problem, it's a software issue. Please sort this out Sky. I pay a lot of money to you and you obviously have a fault. The only channels I have an issue with is TNT and it makes no difference as to weather conditions. 

[Ianc2000]

I have exactly the same issue and have checked that my dish is aligned.

It only affects the TNT sports channels.  All other channels are fine an signal strength, lock and quality are all ok

[DazzlingDaz1]

I had this problem today with the arrival of storm Bert (i.e. raining heavily). Ch 410 and 411 said no satellite signal being received. 

I switched to the SD TNT channels (868/869) and although that struggled a bit with the weather too, it mostly worked.

[Cpburg]

I had my same issue fixed it's a signal problem. I have to get my dish realigned and now they all work