My TV keeps saying no signal can’t get sky at all

[brenda+gregson]

My TV Keith saying no signal can't seem to get sky at all

[oldfella]

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@brenda+gregson wrote:

My TV Keith saying no signal can't seem to get sky at all

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Hi @brenda+gregson 

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.

[Daniel0210]

@brenda+gregson 

If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

[Invisiblename]

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@brenda+gregson wrote:

My TV Keith saying no signal can't seem to get sky at all

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Not helpful, but I love the fact that you call your TV "Keith" 😂