My TV, Q box and mini boxes will not connect to the router

[KLund24s]

My Wi-Fi router has all 4 green lights but the skyQ box and therefore mini boxes cannot connect 

[Greenfingers001]

Hi there @KLund24s , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Quoman7]

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@KLund24s wrote:

My Wi-Fi router has all 4 green lights but the skyQ box and therefore mini boxes cannot connect 

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Hi @KLund24s Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?