Discussion topic: My SkyQ mini says it cannot find the IP address of my new Sky broadband
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Message posted on 24 Nov 2023 06:22 PM
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My SkyQ mini says it cannot find the IP address of my new Sky broadband
I have just upgraded my Sky broadband and have reconnected my Sky Q main box to the new router. I have a booster box and when I try to connect my SkyQ mini, it says that it cannot detect the IP address of my new Sky broadband router
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Message posted on 24 Nov 2023 08:17 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
Are you connecting the mini to the booster? Is the booster already connected to the router?
Message posted on 24 Nov 2023 08:20 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
Hi Chodley. Yes, through my booster box. Will I need to reconfigure my booster box as well ?
Message posted on 24 Nov 2023 08:27 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
@SimonD-01 wrote:Hi Chodley. Yes, through my booster box. Will I need to reconfigure my booster box as well ?
Yeah it will have been synced via WPS with the old router. Need to set up its connection again.
Message posted on 24 Nov 2023 08:31 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
Thanks Chodley. Do you know how this is done. Is through the main SkyQ box ?
Message posted on 24 Nov 2023 08:49 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
Think you hit the wps buttons on the booster and router
Message posted on 01 Mar 2025 08:55 PM
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Re: My SkyQ mini says it cannot find the IP address of my new Sky broadband
No
My 2nd sky box was working and the. Stopped . I tried to connect and keeps repeating no IP address, restart router . I have many times but stuck in same loop. Main sky box works fine
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