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Discussion topic: My Sky remote broken, can I use Sky go to control my box ?

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Avatar for Luke+Samuel
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This message was authored by: Luke+Samuel

Message posted on ‎12 Apr 2025 05:34 PM

My Sky remote broken, can I use Sky go to control my box ?

Is there a way off controlling my sky Q box in Ireland with the sky go app or any app at all until I can get a new one sent out please?

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎12 Apr 2025 05:40 PM

Re: My Sky remote broken, can I use Sky go to control my box ?

Posted by a Superuser, not a Sky employee. Find out more

@Luke+Samuel 
I’m not sure if the replacement remote online option is available to customers in the Republic of Ireland. 
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

If you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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