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Discussion topic: My Sky q box won’t turn on.

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This message was authored by: LesleyCarcary

My Sky q box won’t turn on.

It’s stuck on amber, and the Blue ‘Q’ button periodically comes on bit won't turn on. Tried turning off at the mains but all this does is flick tut light between orange and amber 

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This message was authored by: Chodley

Re: My Sky q box won’t turn on.

Posted by a Superuser, not a Sky employee. Find out more

Sounds like a faulty box. I’ve escalated your post to Sky's Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 
This message was authored by: Addie15

Re: My Sky q box won’t turn on.

Hi there! Thank you for escalating this. We have sent an invite to @LesleyCarcary.

This message was authored by: Tom-W19

Re: My Sky q box won’t turn on.

Hi @LesleyCarcary 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.


 

Thanks
Tom
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