My Sky isn’t working, I need it fixed and I feel as a valued customer I shouldn’t have to pay for an

[Magambo76]

My box hasn't worked for a week , I have 5 boxes in this house , I need this issue resolved and as a valued customer I don't think I should be paying for an engineer.

[Daniel0210]

@Magambo76 

What's not working? Have you reported it to Sky because if not they won't know you have a problem. Engineer visits for sky Q are not normally chargeable. . 

[oldfella]

---

@Magambo76 wrote:

My box hasn't worked for a week , I have 5 boxes in this house , I need this issue resolved and as a valued customer I don't think I should be paying for an engineer.

---

If you give more details on the issues the forum may be able to help @Magambo76