My Sky channels are blurry

[Carlsimon]

My Sky channels are blurry but all non Sky channels have a clear picture  

[PandJ2020]

Do you have a HD subscription?

[Carlsimon]

Yes I believe so - all other HD channels are working fine.

I am in a rented property and had the landlord install a sky Q box

[PandJ2020]

Check.  As free-to-air channels don't require the HD sub - Sky channels do.

[TimmyBGood]

@Carlsimon 

Subscription channels in SD being upscaled to fill a UHD panel could certainly be described as 'blurry'.

If the landlord took out the cheapest Sky subscription then you'd only have the free to air channels in HD.

[Chodley]

---

@Carlsimon wrote:

Yes I believe so - all other HD channels are working fine.

I am in a rented property and had the landlord install a sky Q box

---

It will say in the channel title if it's HD and the programme info should also say what res it's in.