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This discussion topic has been answered Discussion topic: My Sky box is showing the orange light and it will not turn green

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Message posted on ‎08 Jun 2023 08:02 PM

My Sky box is showing the orange light and it will not turn green

I have turned everything off and reloaded all my lights are green however the Sky Q box is still showing orange light 

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Message posted on ‎08 Jun 2023 08:51 PM

Re: My Sky box is showing the orange light and it will not turn green

Hello Minnie I'm not a expert but when you see a orange light on sky Q box touch the home button and it should go green and hopefully it load your TV guide. 

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Message posted on ‎08 Jun 2023 08:51 PM

Re: My Sky box is showing the orange light and it will not turn green

Hello Minnie I'm not a expert but when you see a orange light on sky Q box touch the home button and it should go green and hopefully it load your TV guide. 

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This message was authored by: Minnie+W

Message posted on ‎08 Jun 2023 09:01 PM

Re: My Sky box is showing the orange light and it will not turn green

No it's not working Barry it is stuck on standby now for over an hour.  I'm not happy I only want to talk to a person 

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Message posted on ‎09 Mar 2025 03:41 PM

Re: My Sky box is showing the orange light and it will not turn green

unplug sky box from mains,plug back  in different point if you can.blue circle should show press home button worked for me.

9.3.25

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Message posted on ‎09 Mar 2025 03:47 PM

Re: My Sky box is showing the orange light and it will not turn green

Posted by a Superuser, not a Sky employee. Find out more

@jambo6 

Hopefully the OP has resolved this in the last 21 months. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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