My Sky Q mini box isn’t working. The message is “there is a technical fault with this channel “

[Kenny37]

I've reset it and all connections are ok. 
the main box is working with no issues although I had to reset it earlier today as the hard drive had to be reset. 
the mini box was buffering so I tried resetting it but now I get the above message and no channels at all although the Home Screen loads ok

[Daniel0210]

@Kenny37 

Try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

[Kenny37]

I've tried that and tried the resets too

[oldfella]

---

@Kenny37 wrote:

I've reset it and all connections are ok. 
the main box is working with no issues although I had to reset it earlier today as the hard drive had to be reset. 
the mini box was buffering so I tried resetting it but now I get the above message and no channels at all although the Home Screen loads ok

---

Hi @Kenny37 

Have you carried out a Network reset on the mini?

[Kenny37]

I'm resetting the main box as per Sky directions but I'll try that next if no luck