My Sky Q box is not working

[stanley71]

Sky Q Box just has orange light and no picture

[oldfella · Accepted solution]

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@stanley71 wrote:

Sky Q Box just has orange light and no picture

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Hi @stanley71 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.

If this turns the Q box on 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[stanley71]

Perfect, Oldfella. Simple as that. Thanks so much. Working fine now

[Ttsb11]

Yes.

It wont let waych catbup or on demand

[Ttsb11]

My sky box will not let me use on demand or catchup

[Ttsb11]

Can someone help me