Discussion topic: My Sky Q box has stopped working. I have to reboot, then it works for a short time.

This message was authored by: Dan_37 · ‎08 Oct 2023

My Sky Q box has stopped working. I have to reboot, then it works for a short time. Then it won't change channel - just shows a black screen. I also cannot access recorded shows. I suspect that the Sky Q box has died on me? Grateful for any assistance, thank you.

This message was authored by: Quoman7 · ‎09 Oct 2023

@Dan_37 wrote:

My Sky Q box has stopped working. I have to reboot, then it works for a short time. Then it won't change channel - just shows a black screen. I also cannot access recorded shows. I suspect that the Sky Q box has died on me? Grateful for any assistance, thank you.

Hi @Dan_37 Try placing your TV and SKYQ box on standby, then turn your SKYQ box on first by pressing the SKY logo button on the top of the SKY remote?

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Discussion topic: My Sky Q box has stopped working. I have to reboot, then it works for a short time.

My Sky Q box has stopped working. I have to reboot, then it works for a short time.

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Re: My Sky Q box has stopped working. I have to reboot, then it works for a short time.

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