08 Oct 2023 11:18 PM
My Sky Q box has stopped working. I have to reboot, then it works for a short time. Then it won't change channel - just shows a black screen. I also cannot access recorded shows. I suspect that the Sky Q box has died on me? Grateful for any assistance, thank you.
09 Oct 2023 07:29 AM
Posted by a Superuser, not a Sky employee. Find out more
@Dan_37 wrote:
My Sky Q box has stopped working. I have to reboot, then it works for a short time. Then it won't change channel - just shows a black screen. I also cannot access recorded shows. I suspect that the Sky Q box has died on me? Grateful for any assistance, thank you.
Hi @Dan_37 Try placing your TV and SKYQ box on standby, then turn your SKYQ box on first by pressing the SKY logo button on the top of the SKY remote?
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