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Discussion topic: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out and i

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This message was authored by Chris183 This message was authored by: Chris183

My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out and i

I never know whether I can watch a whole programme or match without it cutting out. It is 2 months old with a new dish wiring etc, what can I do?? Sometimes the first re boot doesn't work either?

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This message was authored by Chodley This message was authored by: Chodley

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

Posted by a Superuser, not a Sky employee. Find out more

What does "cutting out" mean ?

Chris183
Topic Author
This message was authored by Chris183 This message was authored by: Chris183

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

Cutting out means  the TV turns off and the standby light flashes red intermittently. ThenI have to reboot it.

Chris183
Topic Author
This message was authored by Chris183 This message was authored by: Chris183

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

Cutting out means the TV switches off and the standby light flashes red intermittently, then all I can do is reboot

This message was authored by Chodley This message was authored by: Chodley

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

Posted by a Superuser, not a Sky employee. Find out more

The TV switches off? Not the Sky box?

Chris183
Topic Author
This message was authored by Chris183 This message was authored by: Chris183

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

I am not sure which it is, the TV goes off and the standby light flashes red intermittently, the Q Box light stays green?

Chris183
Topic Author
This message was authored by Chris183 This message was authored by: Chris183

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

The TV goes off and the standby light flashes red intermittently, the Q Box light stays green, but the only way I can get it back is to reboot the box.

This message was authored by Chodley This message was authored by: Chodley

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

Posted by a Superuser, not a Sky employee. Find out more

Sounds like an issue with the TV, possibly specifically when the Sky box is connected. What happens if you use the TV remote to cycle through its HDMI inputs? Can it pick up the Sky box again then?

Chris183
Topic Author
This message was authored by Chris183 This message was authored by: Chris183

Re: My Sky Q Box needs rebooting every other day at least. I never know whether it will cut out an

I will try!

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