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Discussion topic: My Samsung messge TV will switch of in 60 seconds, how do i clear using my remote sky q

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This message was authored by Gerry+GG This message was authored by: Gerry+GG

My Samsung messge TV will switch of in 60 seconds, how do i clear using my remote sky q

I get the message I think when I haven.t changed channels for a while so I just let it switvch off and then I switch on again but I am new to sky q and my last remote i simply pressed the appropriate button to prevent the switch off but I cant find a way with my new sky q remote

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: My Samsung messge TV will switch of in 60 seconds, how do i clear using my remote sky q

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gerry+GG   If it is a TV message then volume up & down.

This message was authored by Ecosse This message was authored by: Ecosse

Re: My Samsung messge TV will switch of in 60 seconds, how do i clear using my remote sky q

Sounds like an eco setting on the Samsung TV, I get the same after 4 hours if I've not touched the remote - usually on the long F1 shows and the like.  You can turn these controls off within the TV settings menu.


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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
This message was authored by nigea99 This message was authored by: nigea99

Re: My Samsung messge TV will switch of in 60 seconds, how do i clear using my remote sky q

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:

Hi @Gerry+GG   If it is a TV message then volume up & down.


That 's what I use on my TV

 

As the others say when watching via SKY it can be easy to not 'interact' with the TV which makes it think it is not being watched - a simple 'dab' on the volume will keep it alive

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