This scenario has been mentioned on here before. It has apparently been hacked and you need to contact Netflix.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Re: My Netflix is in Spanish and I need it in English
Posted by a Superuser, not a Sky employee. Find out more
Your netflix account has been hacked. You need to change your password to something new and secure and then kick off all devices, which will include some in south america, using the "manage access and devices" menu in any netflix app. Not sure if the Q app has that option.
