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Discussion topic: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link is no

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This message was authored by Qu1 This message was authored by: Qu1

My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link is no

I have a TCL TV but the HMDI1 is not linking to my Q box. Can you help?

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This message was authored by Chodley This message was authored by: Chodley

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

Posted by a Superuser, not a Sky employee. Find out more

Has it ever worked?


Have you power cycled the Q?

 

Have you tried this?

Home-1-0-8-0-Home on the remote to reset to standard HD?

Qu1
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This message was authored by Qu1 This message was authored by: Qu1

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

IYes it did work

 

Qu1
Topic Author
This message was authored by Qu1 This message was authored by: Qu1

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

Not tried the number 

Qu1
Topic Author
This message was authored by Qu1 This message was authored by: Qu1

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

Tried 1-0-8-0 nothing

Qu1
Topic Author
This message was authored by Qu1 This message was authored by: Qu1

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

It keeps asking me to check if power is turned on

This message was authored by oldfella This message was authored by: oldfella

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

Posted by a Superuser, not a Sky employee. Find out more

@Qu1 wrote:

It keeps asking me to check if power is turned on


What colour is the led on the right of the box @Qu1 ?

Amber or Green?

This message was authored by Chodley This message was authored by: Chodley

Re: My HMDI1 is not connecting to my Q box? I have a TCL TV the link with the Q box the HMDL1 link i

Posted by a Superuser, not a Sky employee. Find out more

@Qu1 wrote:

Tried 1-0-8-0 nothing



With Home at the start & end?

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