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Discussion topic: My 2 sky q mini boxes are on standby red light and will not turn on

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This message was authored by GWMWHW This message was authored by: GWMWHW

My 2 sky q mini boxes are on standby red light and will not turn on

Sky q mini boxes on permanent stand by red light and will not turn on 


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: My 2 sky q mini boxes are on standby red light and will not turn on

Posted by a Superuser, not a Sky employee. Find out more

@GWMWHW wrote:

Sky q mini boxes on permanent stand by red light and will not turn on 


@GWMWHW have you tried pressing the on button on the mini box where the red light is showing is also the on button if that works you may need to reset your remote 

 

resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: My 2 sky q mini boxes are on standby red light and will not turn on

Posted by a Superuser, not a Sky employee. Find out more

@GWMWHW wrote:

Sky q mini boxes on permanent stand by red light and will not turn on 


@GWMWHW have you tried pressing the on button on the mini box where the red light is showing is also the on button if that works you may need to reset your remote 

 

resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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