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Discussion topic: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

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This message was authored by CynT This message was authored by: CynT

Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

Although I was told SkyQ would be less than I was paying it is actually more! I discovered multiscreen had been added without informing me and charging extra for it. Is it a necessary to have it?

 


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@CynT wrote:

Although I was told SkyQ would be less than I was paying it is actually more! I discovered multiscreen had been added without informing me and charging extra for it. Is it a necessary to have it?

 


hi @CynT 

 

Multiscreen is not necessary for SKY Q to work in just one room - it is needed to watch in another room using a SKY Mini

 

Sometimes (or is that often) SKY provide the upgrade to Q for 'free' only on the basis of other options being taken out. This may have been the case here

 

Alternatively sometimes I think they add it as a 'trial' without making it clear

 

 

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@CynT wrote:

Although I was told SkyQ would be less than I was paying it is actually more! I discovered multiscreen had been added without informing me and charging extra for it. Is it a necessary to have it?

 


hi @CynT 

 

Multiscreen is not necessary for SKY Q to work in just one room - it is needed to watch in another room using a SKY Mini

 

Sometimes (or is that often) SKY provide the upgrade to Q for 'free' only on the basis of other options being taken out. This may have been the case here

 

Alternatively sometimes I think they add it as a 'trial' without making it clear

 

 

CynT
Topic Author
This message was authored by CynT This message was authored by: CynT

Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

Thanks.. that's very interesting!

 

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