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Discussion topic: Muitibox keeps losing signal

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Sally48
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Muitibox keeps losing signal

‎18 Dec 2023 02:17 PM


hi my muitibox keeps losing signal I've got a booster but still having trouble 

 

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Laing1
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Re: Muitibox keeps losing signal

‎18 Dec 2023 04:09 PM

Posted by a Superuser, not a Sky employee. Find out more
@Sally48 wrote:


hi my muitibox keeps losing signal I've got a booster but still having trouble 

 

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

tnen 

reboot the booster

then the mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Sally48
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This message was authored by Sally48 This message was authored by: Sally48

Re: Muitibox keeps losing signal

‎18 Dec 2023 05:11 PM

Hi yes but not for a little while so will try again 

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