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Discussion topic: Moving home today but only have Sky Q

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This message was authored by: Lisa959

Message posted on ‎19 Apr 2024 10:50 AM

Moving home today but only have Sky Q

Just need to know if i have to do anything as it's only sky Q i have not broadband

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This message was authored by: bemak187

Message posted on ‎19 Apr 2024 10:51 AM - last edited: ‎19 Apr 2024 10:52 AM

Re: Moving home today but only have Sky Q

@Lisa959 Have you contacted Sky about your home move?

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Message posted on ‎19 Apr 2024 10:56 AM

Re: Moving home today but only have Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Lisa959   Are you able to book it here?  https://www.sky.com/moving-home

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎19 Apr 2024 12:05 PM

Re: Moving home today but only have Sky Q

@Lisa959 wrote:

Just need to know if i have to do anything as it's only sky Q i have not broadband

Unfortunately home moves should be booked in advance giving at least four to eight weeks notice.

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This message was authored by: Padam_Padam

Message posted on ‎19 Apr 2024 02:46 PM

Re: Moving home today but only have Sky Q

@Lisa959 wrote:

Just need to know if i have to do anything as it's only sky Q i have not broadband

If the house you're moving to already has a Sky dish and cabling installed (and it was from a previous Sky Q installation) then you should be able to just take your current Q box with you and connect it to the satellite cables and your TV. Everything should work as long as the dish, LNB and cabling are in order. 

You will need to let Sky know you have moved though. 

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