Moving home next week. Do I take Sky Q Box and Hub with me?

[marandiba]

Moving home next week. Been sent two cables only. Do I take existing Sky Q Box and Hub to new address and set up myself?

[Daniel0210 · Accepted solution]

@marandiba 

You take the hub, and Sky Q box(es) with you. Have you arranged a Sky Home Move?

https://www.sky.com/moving-home 

[marandiba]

Yes. It's all booked in but was vague about taking existing equipment. There's an engineer booked the day after move but I think a seperate note said it was down to me to hook everything up. OK will take Sky Q box and Hub and connect up when I get there. Thank you.

[Daniel0210]

@marandiba 

The Sky Home Move would involve a Sky engineer attending your new address which will definitely be required if there is no dish there or the dish was used for Sky+ by the previous occupants. 

[marandiba]

The existing occupants have Sky. I don't think there is a dish there so I imagine it's via cable. I'll assume the engineer visit goes ahead anyway. Thanks again.

[PandJ2020]

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@marandiba wrote:

The existing occupants have Sky. I don't think there is a dish there so I imagine it's via cable. I'll assume the engineer visit goes ahead anyway. Thanks again.

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Usually Q requires an individual dish.  However, there are some fibre distribution systems on some housing estates.

[marandiba]

Thanks for the info