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This discussion topic has been answered Discussion topic: Moving home, but no products to move

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This message was authored by: Lewis1796

Moving home, but no products to move

Trying to move home online, but it states I have no products to move. I believe this is because I have a Sky Glass TV, but I run Sky Q through this, can anyone help? 


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This message was authored by: oldfella Answer

Re: Moving home, but no products to move

Posted by a Superuser, not a Sky employee. Find out more

@Lewis1796 wrote:

Trying to move home online, but it states I have no products to move. I believe this is because I have a Sky Glass TV, but I run Sky Q through this, can anyone help? 


Hi @Lewis1796 

The fact you have a Sky Glass TV should have no bearing onthe fact that you want a Home move with your Sky Q.

Probably best to contact Sky directly.

.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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This message was authored by: oldfella Answer

Re: Moving home, but no products to move

Posted by a Superuser, not a Sky employee. Find out more

@Lewis1796 wrote:

Trying to move home online, but it states I have no products to move. I believe this is because I have a Sky Glass TV, but I run Sky Q through this, can anyone help? 


Hi @Lewis1796 

The fact you have a Sky Glass TV should have no bearing onthe fact that you want a Home move with your Sky Q.

Probably best to contact Sky directly.

.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Did this answer not help you?

Reply