Moving home but no new address yet

[fz017173]

It seems the moving home process requires a moving to postcode which I don't have yet. Do I simply keep my Sky subscription running on the basis that I will have removed the equipment and the new owners won't be able to use my subscription without the viewing card or is that risky? Can't find where Sky lets you speak to a real person! Thanks

[GD1 · Accepted solution]

@fz017173  Until you have an address to move to you you can't book a homemove

You'll need to call Sky if you have broadband as you'll need to cancel that.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.