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This message was authored by: oscardooo

Moving home and unable to have satellite dish

I'm moving home next week and have been told we are unable to put up satellite dish and the internet connection is with see the light  does anyone know how this would work as I have sky Q and multi room  not even allowed a tv Ariel not really wanting to cancel sky as just resigned for another 18 months


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This message was authored by: hrai Answer

Re: Moving home and unable to have satellite dish

@oscardooo 

 

I had a quick look at their site and they do have a section dedicated to Sky, specifically Sky Stream (tbh it's probably a tie in with Sky to push Stream)

It does suggest that if you go the Glass (or Stream) route that there won't any issues regarding the ISP

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This message was authored by: Daniel0210

Re: Moving home and unable to have satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@oscardooo 

You will have to call Sky to discuss your options but it seems the Sky Q option is out. I've not heard of that broadband company to know if it suits Sky Glass / Stream. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: hrai Answer

Re: Moving home and unable to have satellite dish

@oscardooo 

 

I had a quick look at their site and they do have a section dedicated to Sky, specifically Sky Stream (tbh it's probably a tie in with Sky to push Stream)

It does suggest that if you go the Glass (or Stream) route that there won't any issues regarding the ISP

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This message was authored by: oscardooo

Re: Moving home and unable to have satellite dish

Many thanks  will be on to Sky asap to see what I need to do 

This message was authored by: TimmyBGood

Re: Moving home and unable to have satellite dish

Posted by a Superuser, not a Sky employee. Find out more

@oscardooo 

 

See the Light (an ISP on the OFNL network) has actually been owned by Sky Group for several years, hence the branding at the top of their website

 

https://www.ispreview.co.uk/index.php/2019/09/sky-get-wholesale-access-to-buuk-full-fibre-broadband-... 

 

However you'll find almost no awareness of this within Sky television/broadband support or sales, and moving to a property supplied by STL isn't a 'switch' of ISP under the Ofcom scheme or a Home Move.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: oscardooo

Re: Moving home and unable to have satellite dish

Thanks for all the help

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