Moving from bt with Netflix to sky with netflix

[Susannah42]

I have just signed up to sky after being with bt and will move my Netflix account from bt to sky. How do I ensure this process is done without loosing my history. Is this auto done by the companies or do I effectively need to delete my current Netflix account with bt to start a new one with sky?

[nigea99 · Accepted solution]

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@Susannah42 wrote:
I have just signed up to sky after being with bt and will move my Netflix account from bt to sky. How do I ensure this process is done without loosing my history. Is this auto done by the companies or do I effectively need to delete my current Netflix account with bt to start a new one with sky?

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hi @Susannah42 

Providing you follow the procedure in this link - activating via SKY Q should switch your account across

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

[Susannah42]

Thank you!!!

[oldfella]

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@Susannah42 wrote:
I have just signed up to sky after being with bt and will move my Netflix account from bt to sky. How do I ensure this process is done without loosing my history. Is this auto done by the companies or do I effectively need to delete my current Netflix account with bt to start a new one with sky?

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Hi @Susannah42 

Were you previously paying BT for your Netflix or were you paying Netflix direct?