Moved my sky Q box, but satellite cables no longer reach

[SpudCruick16]

Can't even find a topic on this on the sky website. Openreach have altered the port so internet works but there's no satellite signal so I can't even get on the apps to watch TV. Is there any way?

[PandJ2020]

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@SpudCruick16 wrote:

Is there any way?

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The Q box needs a satellite signal.

Either,

1) Move it back

2) Use extender cables

3) Pay Sky to move it

[nigea99]

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@SpudCruick16 wrote:

Can't even find a topic on this on the sky website. Openreach have altered the port so internet works but there's no satellite signal so I can't even get on the apps to watch TV. Is there any way?

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hi @SpudCruick16 

You can buy Satellite Extension cables from a variety of sources.

Just make sure it comes with F-F connectors - assuming you have your own dish you need a twin cable (or 2 singles)