Most times when I switch on sky Q box the sound is distorted and I have to reboot it two or three ti

[Nancyn]

When I switch on tv the sound is badly distorted and it has to be rebooted two or three times before it rectifies itself. This happens a few times a day 

[Tom-W19]

Hi @Nancyn 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.