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Discussion topic: Mini box not working even after rebooting. Keeps stopping

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This message was authored by: Juliebrett

Mini box not working even after rebooting. Keeps stopping

Mini box picture keeps freezing. Even after rebooting

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This message was authored by: Laing1

Re: Mini box not working even after rebooting. Keeps stopping

Posted by a Superuser, not a Sky employee. Find out more

@Juliebrett wrote:

Mini box picture keeps freezing. Even after rebooting


@Juliebrett Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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