Mini box not connecting to my sky q box

[SteffyB]

I'm having the same issue after it has worked fine for years.  Rsest router, reset both boxes - nothing.  Phone call it is tonight 😞

[Peter225]

I've been having problems with mine for months it will work fine for a bit and then all of a sudden no connection it's infuriating 

[Peter225]

Sky have definitely gone backwards on there boxes the older boxes are far better then these awful mini boxes they are so slow while using apps it's like using something from the early 90s 

[Belcreeny]

I lost my mini box in the last storm.

So internet coming and going,

Now today engineers came seems to be staying on.

I'm blue in the face trying to fix mini box says it's connected to my new modem as I've put the details in.