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This message was authored by: CR671

Mini box got so hot I had to turn it off!

The mini box was getting very hot, not just operatikn warm but too hot. It wouldn't come on unless I unl

plugged it and then plugged it back in again. Box still got very hot so I think we may need an engineer to help with this?


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This message was authored by: CR671 Answer

Re: Mini box got so hot I had to turn it off!

Thank you. I managed to get through & get a swap. 

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This message was authored by: Greenfingers001

Re: Mini box got so hot I had to turn it off!

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

This message was authored by: Chodley

Re: Mini box got so hot I had to turn it off!

Posted by a Superuser, not a Sky employee. Find out more

Don't need an engineer. Just a doorstep box swap.

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This message was authored by: CR671 Answer

Re: Mini box got so hot I had to turn it off!

Thank you. I managed to get through & get a swap. 

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