This discussion topic has been answered Discussion topic: Mini box got so hot I had to turn it off!
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Message posted on 15 Jun 2025 11:17 AM
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The mini box was getting very hot, not just operatikn warm but too hot. It wouldn't come on unless I unl
plugged it and then plugged it back in again. Box still got very hot so I think we may need an engineer to help with this?
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Message posted on 17 Jun 2025 07:50 AM
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Thank you. I managed to get through & get a swap.
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Message posted on 16 Jun 2025 11:32 AM
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Re: Mini box got so hot I had to turn it off!
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 17 Jun 2025 07:07 AM
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Re: Mini box got so hot I had to turn it off!
Don't need an engineer. Just a doorstep box swap.
Message posted on 17 Jun 2025 07:50 AM
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Thank you. I managed to get through & get a swap.
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