29 Mar 2024 02:02 PM
I removed my viewing card and reinserted and it is still telling me to insert card with chip facing up
29 Mar 2024 04:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Adam1875 wrote:
I removed my viewing card and reinserted and it is still telling me to insert card with chip facing up
@Adam1875 try taking it out again wiping the chip with a dry soft cloth then replace the card pushing it fully in untill you hear a click once seated try rebooting your box
If you still fet the message
You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet
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