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Discussion topic: Main Sky box light green but nothing happening apart from mini box works

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This message was authored by Winchester68 This message was authored by: Winchester68

Main Sky box light green but nothing happening apart from mini box works

Main sky box not working properly. Green light but no tv. Mini box working fine

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This message was authored by Sohail64 This message was authored by: Sohail64

Re: Main Sky box light green but nothing happening apart from mini box works

My main TV box and mini box is not working. Problem with the satellite signal. User name Sohail Mumtaz 

This message was authored by Sohail64 This message was authored by: Sohail64

Re: Main Sky box light green but nothing happening apart from mini box works

@Sohail . My sky box is not working as well as mini box.

This message was authored by Chodley This message was authored by: Chodley

Re: Main Sky box light green but nothing happening apart from mini box works

Posted by a Superuser, not a Sky employee. Find out more

@Winchester68 wrote:

Main sky box not working properly. Green light but no tv. Mini box working fine


Assuming the TV is kn the right HDMI input, have you tried pulling the power on the sky box? (If possible, put it into standby first)

This message was authored by Laing1 This message was authored by: Laing1

Re: Main Sky box light green but nothing happening apart from mini box works

Posted by a Superuser, not a Sky employee. Find out more

@Winchester68 wrote:

Main sky box not working properly. Green light but no tv. Mini box working fine


@Winchester68 with the box on with the green light try pressing the following on your remote the home button then 1080 then the home button again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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