Loud humming/ vibration from SkyQ box

[mathemagician]

We've recently bought a new media unit with the Sky Q box on display rather than in a cupboard. My husband has sensitive hearing and the noise/ vibration from the box is maddening. He's convinced there is something wrong with it. Can anyone advise. 

[TimmyBGood]

@mathemagician 

A main Q box has both a spinning hard drive and a cooling fan: either can be a source of noise, and some are definitely louder than others.

Some users have found a silicone mat underneath can dampen vibration.